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Reviews of iPhone 4S, PCmover, Hosted Exchange; Virtual Law Firms

By Kathryn Hughes | Thursday, November 10, 2011

Today's issue of TL Answers contains these articles:

Kerry Hubick, Review: PCmover Plus Windows 7 Upgrade Tips

Keith Collins, Review: iPhone 4S (Upgrade From A Treo 755p)

Edward Zohn, Review: Hosted Microsoft Exchange

Don't miss this issue — or any future issues.

How to Receive TL Answers
Do you believe in the wisdom of crowds? In TL Answers, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The TL Answers newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Coming Attractions | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Networking/Operating Systems | Online/Cloud | TL Answers | Utilities

Lawyer Replaces Laptop With iPad; Windows 7 Rant; Annual Maintenance Plans; Law School

By Kathryn Hughes | Friday, September 2, 2011

Today's issue of Fat Friday contains these articles:

Andrew Weltchek, Why I Bought An IPad 2 Instead Of A Laptop Plus My Favorite Apps

Steven Schwaber, Windows 7 Rebuttal: The Redmond Emperor Has No Clothes

Joseph Marquette, Why Annual Maintenance Plans Are No Longer Optional

Leslie Shear, The Benefits Of Reading Literature In Law School

Don't miss this issue — or any future issues.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | CLE/News/References | Coming Attractions | Consultants/Services/Training | Email/Messaging/Telephony | Entertainment/Hobbies/Recreation | Fat Friday | Gadgets/Shredders/Office Gear | Laptops/Smartphones/Tablets | Legal Research | Networking/Operating Systems | Technology Industry/Legal Profession

XpressDox for Document Assembly; Reviews of PCmover and Pathagoras; Windows 7 Upgrades; Search Help Needed

By Kathryn Hughes | Thursday, August 4, 2011

Today's issue of Answers to Questions contains these articles:

Kent Davis, XpressDox: Document Assembly Somewhere Between HotDocs and Pathagoras

Simon Laurent, The Best Way to Work With Multiple Monitors in Windows 7

Kerry Hubick, Review: PCmover for Your Windows 7 Migration and Upgrade

Joel Johnson, Review: Pathagoras for Document Assembly

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Automation/Document Assembly/Macros | Coming Attractions | Monitors | Networking/Operating Systems | TL Answers | Utilities

Foonberg's Timeless Advice on Getting Paid; Reviews of X1, dtSearch, Windows 7 Search; Build or Buy Your Legal Software; Tips for Timeslips, HP Scanjet

By Kathryn Hughes | Friday, July 29, 2011

Today's issue of Answers to Questions contains these articles:

Douglas Thomas, The Secret To Getting Paid By Your Clients (Foonberg Meet Kohaly)

Robin Meadow, Review: DtSearch V. X1 V. Windows 7 Search

Edie Owsley-Zimmerman, Should You Build Your Own Practice Management System?

Terry Rosenthal, Tip: Timeslips Address Violation Errors

Thomas Stirewalt, Tip: HP Scanjet 6250c Scanner And Windows 7

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Business Productivity/Word Processing | Coming Attractions | Copiers/Scanners/Printers | Law Office Management | Networking/Operating Systems | Practice Management/Calendars | TL Answers

The Secret to Charging Flat Fees; Reviews of Ergotron Dual Stacking Arms, 3M Adjustable Keyboard Trays, ScanSnap S1500; Much More

By Kathryn Hughes | Thursday, July 28, 2011

Today's issue of Answers to Questions contains these articles:

Mike O'Horo, The Secret to Charging Flat Fees for Legal Work

Ann Byrne, Reviews of Ergotron's Dual Stacking Arms and 3M's Adjustable Keyboard Trays

Robin Meadow, Review: Fujitsu ScanSnap S1500 Scanner

Ron Fox, Migrating From DOCS Open to Worldox

Yvonne Renfrew, Windows XP to Windows 7 Upgrade Tip

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Copiers/Scanners/Printers | Document Management | Gadgets/Shredders/Office Gear | Law Office Management | Monitors | Networking/Operating Systems | TL Answers

BigLaw: What You Need to Keep Your Firm's Computers and Network Secure Plus a Review of Microsoft Forefront Endpoint Protection

By Matt Berg | Thursday, July 14, 2011

Originally published on May 31, 2011 in our free BigLaw newsletter. Instead of reading BigLaw here after the fact, sign up now to receive future issues in realtime.

I wish it were otherwise, but malware isn't going away. If your midsize or large law firm doesn't have a comprehensive and layered defense in place to prevent infections, you run the risk of your firm's data being exposed, the personal (and too often financial) information of your employees being compromised, your billers losing valuable time from the infection itself or its remediation, and the malware "cleanup crew" in your IT Department developing nervous twitches.

This issue of BigLaw first lays out the basics for those of you in management (you can stop there), and then delves into some of the nitty gritty details for those of you in the IT Department.

The Basics: What You Need to Keep Your Firm Secure

A sound defensive strategy for your firm should include all six of the following protections at an absolute minimum.

1. Hardware firewall protecting your LAN.

2. Web-filtering server/proxy/appliance for all internal Web browsing. For example, Websense or Microsoft Forefront.

3. Anti-spam (and anti-malware) hosted email services (which can also queue your mail in the event you have an ISP or mail server outage). For example, Postini or Barracuda Networks.

4. Anti-malware client on all of your PCs. For example, Microsoft Forefront Endpoint Protection (FEP), Symantec, Kaspersky, ESET, or Sunbelt.

5. A software firewall on all of your PCs. For example, Windows Firewall or ZoneAlarm.

6. User Access Control (or UAC) on Windows Vista and Windows 7 PCs. Learn it. It's your friend. Don't disable it.

Servers: 64-Bit Can Prevent a Performance Hit

Admittedly, some folks turn off UAC and the Windows Firewall because they "get in the way." I would humbly suggest that you can't afford to permit that. But what can get even stickier is whether you take it any further than these core defenses. The following four options are often skipped because of the CPU and I/O overhead they can introduce in the server and client environment respectively.

1. Anti-malware on Exchange.

2. Anti-malware on SharePoint (because of the high volume of user-originated content).

3. Anti-malware on other Windows Servers in your environment — especially file and Web servers.

4. An endpoint Web filtering/protection product on all of your PCs for safe-browsing off-LAN. For example, ZoneAlarm, or Websense's Data Security products.

I am not here to preach. Okay, well, I guess I am. As such, I strongly recommend reconsidering your decision not to have antivirus solutions in place on your most vulnerable server environments.

Once you make the jump to Exchange 2010, your 64-bit hardware should have more than enough juice to fulfill its own mission as well as carry a slight added burden of providing anti-virus scanning. If you absolutely refuse to install antivirus on your mailbox server(s), you can always install it on your edge transport server(s). Read some of Microsoft's own thoughts on the matter.

Clients: Microsoft's "Free" FEP v. The Competition

No matter the complexity or simplicity of your solutions and policies, the most critical (and vulnerable) component of your layered defense is ultimately where the rubber actually meets the road (or more accurately: the user meets the Internet) — the anti-malware client installed on your user PCs.

Why is the word "free" in quotes above? Well, if you want antivirus on your home PC, or if you have a home-based business, then Microsoft Security Essentials (same product as FEP minus the ability to centrally administer it via System Center Configuration Manager (SCCM) is a truly free anti-malware product. If you fall into either of those two "home" classifications, go for it.

But importantly for this newsletter's audience, FEP is included under the Core CAL license (I assume that, as a medium to large firm, you have a volume licensing agreement including at least the Microsoft Core CAL license). If you are an Enterprise License customer, you are licensed for nearly the entire Forefront Architecture (Exchange, SharePoint, Lync Server, Unified Access Gateway, Exchange Online, etc.) minus only the Threat Management Gateway, which you must license separately.

But does FEP work as well as Symantec, Kaspersky, ESET, or any of the other products out there? From our firm's anecdotal experience, yes!

We have not discerned any observable drop in our protection since shifting to FEP from Sunbelt's Vipre. And even if we (hypothetically — which is not a foregone conclusion) lost a tick in performance, we would have made up for it in the improved manageability of having the updates all feed through our Windows Server Updates Services (WSUS) server and all administration and reporting effected through SCCM. (If you are already using SCCM then you could have FEP deployed today, by the way. The SCCM deployment packages for FEP are included on the install media you can download from the Microsoft Volume Licensing Service Center.)

Anecdotally, we have encountered situations in which FEP found something that Vipre didn't, just as there were situations in which Vipre found something that Symantec didn't (back when we switched to Vipre) — and vice versa. But if you'd like more than anecdotal support for justifying the switch, I think you'll find that, performance-wise, while there are a handful of products out there with a better track record, FEP is better than most, and within easy striking distance of even the best.

All large firms today have volume license agreements in place with Microsoft. To do otherwise would be financially irresponsible when you consider the per-seat cost savings alone — never mind the additional training and support benefits that come with a volume licensing agreement.

So why not take advantage of what your firm already owns? Historically, the answer you might have given is "Because I can get a better product from …" (Symantec, Kaspersky, etc.). But Microsoft's new anti-malware product is, if not at the very top of the standings, at least a solid and legitimate player in the field. And the advantages of its tight integration with SCCM, WSUS, and your Windows-based PC's native Windows Update infrastructure, give it a true edge over the competition.

Written by Matthew Berg, Director of IT at Wolf, Greenfield & Sacks, P.C..

How to Receive BigLaw
Many large firms have good reputations for their work and bad reputations as places to work. Why? Answering this question requires digging up some dirt, but we do with the best of intentions. Published first via email newsletter and later here on our blog, BigLaw analyzes the business practices, marketing strategies, and technologies used by the country's biggest law firms in an effort to unearth best and worst practices. The BigLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: BiglawWorld | Desktop PCs/Servers | Networking/Operating Systems | Privacy/Security | Utilities

Ultimate Guide to Multiple Monitors; Tips for Acrobat and HotDocs; Windows Live Mesh Review; Voxie for iPhone Dictation

By Kathryn Hughes | Thursday, June 30, 2011

Today's issue of Answers to Questions contains these articles:

Yvonne Renfrew, Everything You Need To Know About Multiple Monitors

Roy Greenberg, Acrobat 9 Tip: Viewing Documents With An Odd Number Of Pages

Mark Deal, Review: Windows Live Mesh For File Synchronization

Ian Page-Echols, Voxie For IPhone Dictation

Bart Earle, Tip: Using HotDocs For Online Document Creation By Clients

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Automation/Document Assembly/Macros | Business Productivity/Word Processing | Coming Attractions | Dictation/OCR/Speech Recognition | Laptops/Smartphones/Tablets | Monitors | Networking/Operating Systems | Online/Cloud | TL Answers

Reviews of iDrive, Dropbox, SugarSync, ChaosHost, Windows Easy Transfer, 1099-ETC; Low-Tech Postage Tip

By Kathryn Hughes | Thursday, June 23, 2011

Today's issue of Answers to Questions contains these articles:

Thomas Stirewalt, Cloud Storage Reviews: IDrive V. Dropbox V. SugarSync

Mary Conn, Review: ChaosHost For Running Chaos Intellect On An IPad

Alex Lesberg, Review: Windows Easy Transfer For XP To 7 Upgrade

Bobby Abrams, Review: 1099-ETC For Payroll

Corey Rich, A Low Tech Postage Solution; Certified Mail Tip

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Backup/Media/Storage | Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Email/Messaging/Telephony | Gadgets/Shredders/Office Gear | Laptops/Smartphones/Tablets | Networking/Operating Systems | Online/Cloud | TL Answers | Utilities

BigLaw: Review: VMWare vSphere 4.1/ESX 4.1 and Its Storage Enhancements

By Matt Berg | Thursday, June 23, 2011

Originally published on May 3, 2011 in our free BigLaw newsletter. Instead of reading BigLaw here after the fact, sign up now to receive future issues in realtime.

If you're still living in the world of VMWare ESX 3.x, it's time to pack up and move to version 4.1. The move to 4.0 was important as a stepping stone to a new architecture. Upgrading to vSphere 4.1 and ESX 4.1, however, brings some real, practical improvements to your large firm's IT environment, and is entirely worth the effort. In this issue of BigLaw I'll focus on the storage-related reasons for upgrading — but there are many other reasons to upgrade (improved manageability, enhanced availability functions, additional networking capabilities, etc.).

Don't work in your firm's IT department and never heard of VMWare's ESX? Chances are your firm uses software from VMWare — most likely its ESX server OS. It's virtualization software, which enables you to run multiple "virtual" servers on a single "real" (hardware) server.

This technology helps ensure the availability of servers (and their hosted applications), helps prolong the life of aging application servers (which can be easily "virtualized" with the VMWare Converter), and can make all servers more easily upgradeable (since they aren't tied to a particular set of proprietary hardware). ESX ultimately reduces the number of physical servers you need to buy, the electricity you consume, and the number of physical servers you have to keep in fighting condition.

Servers are much more expensive than desktop PCs and laptops but they depreciate just as quickly so ESX can save law firms lots of money. And it can even host virtual desktops for users throughout your firm — to save you even more money and make your computing environment centrally manageable.

What You Should Know Before Upgrading to ESX 4.X (vSphere)

1. Check the HCL First

If you have old host hardware in place, and plan to install the new kernel onto it, please check the HCL first. (I can confirm that my aging DL385s did not take kindly to 4.0 — even though they had served me for many years, through many versions of ESX — going back to the storied ESX 1.5.2 days.) Typically, the HCL for VMWare is ever-expanding and not contracting, but they did drop some older technologies with the advent of vSphere — so do check into this before you upgrade.

2. No more ESX Without the "i"

ESX is the thicker-kerneled, non-"Hypervisor" version of vSphere. VMWare has announced that after 4.1:

"Future major releases of VMware vSphere will include only the VMware ESXi architecture."

That's right. Hypervisor only from here on out. If you don't want to upgrade a second time again in short order, take the time to go to ESXi now. But don't be afraid. It's not a bad thing. And it's not as if they're making you boot the ESXi kernel from SAN or anything. You can keep your internal hard drives if you want. That said ...

3. Mind Your Scripts

If you created any fancy scripts that operates inside the ESX kernels of your individual hosts, please build out an ESXi host soon and determine if said scripts are still needed. If so, they will need to be accommodated differently. Also, if you have a nice book of recipes/favorite esxcfg-etc commands for performing basic operations inside the old ESX kernel, you'll need to acclimate to the new world.

Fortunately, in their efforts to make the kernel as small and unobtrusive as possible, VMWare has also provided some useful tools to assist in the management of your host environment. One such tool is the vSphere CLI 4.1 (updated version of the Command Line Interface that first came out back in 2009 — installable in Windows, Linux, and also included as part of the new vMA). Another is an updated vSphere Management Assistant (downloadable, pre-installed and pre-loaded virtual machine that integrates painlessly into your environment).

vSphere ESX 4.1 Storage Improvements

Okay, I'm done with the advisories so now it's on to the good stuff! And please note that I've included highlights only here, as there are too many improvements to list in this short column. For more details, you can read VMWare's (very accessible) overview of these enhancements.

1. Lower CPU Loads Using the New Software ISCSI Initiator

More of the hardware CPU that you're paying for will be used by the running of the virtual machines themselves, and less will be consumed to handle the underlying I/O. In addition, there are now new offerings for hardware offload of I/O including support of HCL-approved ISCSI-aware Broadcom 10 GB NICs!

Of course, you must have some seriously high I/O loads if you need dedicated 10 GB NICs to handle them! Please email me if you support an environment that just can't get it done with 1 GB ISCSI ports — I'm very curious to hear your story! I know what you're thinking: "But the 10 GB NICS are better!" True. And a Formula 1 race car has a higher top speed than your Audi, but when will you ever have a chance to drive over 200 MPH?

2. Pluggable Storage Architecture

vSphere introduced the PSA (Pluggable Storage Architecture). In short, what was once handled by VMWare via their own proprietary software (e.g., VMWare's Native Multipathing Plugin) can now be provided by your storage vendor. One game-elevating way that Dell has taken advantage of this new extensibility is through its HIT/VE — a downloadable virtual appliance that enables a robust integration between your Equallogic SAN arrays and your vSphere environment.

Hitkit integration into the VI Client enables "right-click" functionality for the following (and more): Resizing datastore volumes, creating smart copies, creating smart copy replicas, creating clones, creating and modifying replica schedules. Gone are the days of a separate UI for the VMWare-aware Auto Snapshot Manager functions of your Dell Equallogic hitkit.

3. MPIO Plugin

This is one of the chief ways that your storage vendor can take advantage of the new PSA. Download a plugin from your storage vendor (Dell, EMC, NetApp) to provide improved multipath functionality and performance for your virtual environment. Equallogic's MEM (Multipathing Extension Module), for example, can be installed manually, using the vSphere Management Assistant, or by importing the package into Update Manager's Patch Repository. Once installed, it uses what it knows about your Equallogic array(s) to provide finer control over such functions as Path Selection and even i/o throttling when resource levels have been set.

4. Storage I/O Control (SIOC)

You've been able to pull the levers on resources so that your business critical virtual machines get their share of I/O resources — on whatever host happens to be hosting that virtual machine at that time. But this capability is now extended to an awareness of all I/O connections throughout the vCenter environment, and will throttle and allocate i/o resources across all hosts.

5. Virtual Disk Thin Provisioning

Enough said.

Convinced Yet?

I hope so. And really, if you have the time, read the documentation available via the links from this article and you'll see that I wasn't kidding when I said I was only going to scratch the surface. Take your ESX environment to vSphere 4.1 as soon as you can. You'll be glad you did.

Written by Matthew Berg, Director of IT at Wolf, Greenfield & Sacks, P.C..

How to Receive BigLaw
Many large firms have good reputations for their work and bad reputations as places to work. Why? Answering this question requires digging up some dirt, but we do with the best of intentions. Published first via email newsletter and later here on our blog, BigLaw analyzes the business practices, marketing strategies, and technologies used by the country's biggest law firms in an effort to unearth best and worst practices. The BigLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: BiglawWorld | Desktop PCs/Servers | Networking/Operating Systems

Reviews of Pathagoras, GoToMeeting, Stamps.com; Windows 7 Tip. Trust Accounts and Credit Cards

By Kathryn Hughes | Thursday, June 16, 2011

Today's issue of Answers to Questions contains these articles:

Burton Hunter, Review: Pathagoras for Document Assembly

Shelia Youngblood, Review: GoToMeeting for Online Meetings

Gary Garland, Windows 7 Upgrade Tips

John Crossan, Review: Stamps.com

Richard Mann, Trust Accounting Tips for Credit Cards

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Automation/Document Assembly/Macros | Coming Attractions | Email/Messaging/Telephony | Gadgets/Shredders/Office Gear | Laptops/Smartphones/Tablets | Networking/Operating Systems | Online/Cloud | Presentations/Projectors | TL Answers
 
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