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TL Answers: Inside the IRS' Legal Department; ScanSnap S1500 Rant; Another Renfrew File Naming; iPhone as Mobile Hotspot

By Kathryn Hughes | Thursday, October 27, 2011

Today's issue of TL Answers contains these articles:

John Faucher, PC Screen Lock Policies In The IRS Legal Department

Finis Cowan, Review: Fujitsu ScanSnap S1500

Yvonne Renfrew, Tip: Naming A Letter To A Judge Using The "Renfrew System"

Paul Pinkerton, Tips For An iPhone As A Mobile Hotspot

Don't miss this issue — or any future issues.

How to Receive TL Answers
Do you believe in the wisdom of crowds? In TL Answers, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The TL Answers newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Coming Attractions | Copiers/Scanners/Printers | Document Management | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Privacy/Security | TL Answers

How to Produce Gmail for Discovery; Dual Monitors; PDF Security Tip; Reviews of QuickFile, SimplyFile

By Kathryn Hughes | Thursday, October 6, 2011

Today's issue of TL Answers contains these articles:

Steven Finell, How To Produce Gmail Email For Discovery

Ian Page-Echols, How To Move Applications Around On Two Monitors

Rick Borstein, How To Create An Image-Only PDF File (And Why You Shouldn't)

Richard Schafer, Review: QuickFile V. SimplyFile

Don't miss this issue — or any future issues.

How to Receive TL Answers
Do you believe in the wisdom of crowds? In TL Answers, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The TL Answers newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | Coming Attractions | Document Management | Email/Messaging/Telephony | Litigation/Discovery/Trials | Monitors | Privacy/Security | TL Answers | Utilities

Review of ioSafe Rugged Portable and SoloPRO External Hard Drives

By Kathryn Hughes | Tuesday, October 4, 2011

Coming today to TechnoFeature: At this point, managing partners understand the importance of backups. Simply put, your law firm has a better chance of surviving a disaster if it doesn't lose its data. Backups enable you to get back into business faster, which is the key to survival. But what about the backup device itself? In this TechnoFeature, New Jersey divorce, bankruptcy, and general litigation lawyer Edward Zohn reviews two ioSafe hard drives — the ioSafe Rugged Portable and the SoloPRO External. Both are waterproof and shock resistant, and the latter is even fireproof. For several months, Ed used these hard drives in his law practice, including during Hurricane Irene. He also ran them through some stress tests (e.g., he stood on the Rugged Portable). Finally, Ed conducted a cost/benefit analysis, comparing the ioSafe hard drives not only to regular hard drives but also to online backup services. His verdict? Read this comprehensive review to find out.

How to Receive TechnoFeature
Our flagship newsletter never disappoints thanks to its in-depth reporting by leading legal technology and practice management experts, many of whom have become "household names" in the legal profession. As a result, TechnoFeature offers some of the most profound thoughts on law practice, and helpful advice about legal-specific products. The TechnoFeature newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Backup/Media/Storage | Coming Attractions | Privacy/Security | TechnoFeature

Bomb-Proof Law Firm Security; Multiple Monitor Tips; Fax Number Porting Woes; Reviews of Dragon and Pathagoras

By Kathryn Hughes | Thursday, September 15, 2011

Today's issue of TL Answers contains these articles:

Philip Franckel, How Much Security Is Sufficient For A Firm?

Alvin Lim, Why I Use Multiple Monitors

Joel Kennedy, Review: Dragon NaturallySpeaking 10 (Bad Typists Unite)

Caren Schwartz, Fax Number Porting: Not That Clear Cut

Andrew Gale, Review: Pathagoras

Don't miss this issue — or any future issues.

How to Receive TL Answers
Do you believe in the wisdom of crowds? In TL Answers, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The TL Answers newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Automation/Document Assembly/Macros | Coming Attractions | Copiers/Scanners/Printers | Dictation/OCR/Speech Recognition | Email/Messaging/Telephony | Gadgets/Shredders/Office Gear | Law Firm Marketing/Publications/Web Sites | Monitors | Practice Management/Calendars | Privacy/Security | TL Answers

Workshare Professional 7: Read Our Exclusive Report

By Neil J. Squillante | Thursday, August 18, 2011

Today's issue of TechnoLawyer NewsWire covers document comparison and collaboration software (see article below), a new Web site for staying on top of SEC EDGAR filings, a SharePoint-based document management system for law firms, a time-tracking iPad app, and a free online service for managing BlackBerry smartphones. Don't miss the next issue.

Take Microsoft Office to New Heights

I recently joked to a friend that banks have to send you a letter if they change a comma in their terms of service, but social networks can launch a new feature that compromises your privacy without so much as a peep. All kidding aside, even lowly commas are important in complex legal documents. Accordingly, practicing law without document comparison and control software is risky business. Even before Microsoft shut down its legal sales division a few weeks ago, it never took the legal industry all that seriously. Perhaps Microsoft Word isn't the ideal legal solution for document comparison and control.

Workshare Professional 7 … in One Sentence
Workshare Professional integrates with Microsoft Office, enabling you to compare, share and review documents.

The Killer Feature
I know a brilliant young corporate lawyer who negotiates complex international deals at one of the most prestigious law firms in the world. Recently, she wanted to play a CD that someone gave her so she bought a CD player even though she owns an iPod. Why? Because she doesn't know how to get a CD onto an iPod.

Just because you can entrust the lawyers in your firm with multibillion dollar deals doesn't mean you can trust them with their PCs. The new version of Workshare Professional features a redesigned Configuration Manager that gives your IT department more control over rollouts and upgrades. You can likewise ensure that every installation adheres to your firm's policies for document comparison and security.

"IT managers will find that the latest release of Workshare Professional 7 allows them to deploy and support the application easily," Workshare CEO Scott Smull told us. "It also provides users with new capabilities for efficient and effective document collaboration."

Other Notable Features
When you're burning the midnight oil, you need to focus on the big picture. Workshare Professional's new Category View enables you to review specific types of changes. For example, you can focus on substantive changes and ignore formatting and spelling changes until you're ready to finalize a document.

Another timesaver alerts you within Outlook if an attached document contains changes (you can launch a comparison without leaving Outlook). And yet another enables you to combine Microsoft Office documents into a single PDF file.

Other new features include a new interface that matches Windows 7 and Office 2010, faster access to your favorite functions on the home ribbon, PDF metadata cleaning, the ability to search original, modified, and redlined documents, and more customizable metadata removal settings.

What Else Should You Know?
Pricing starts at $175 with volume discounts available. Learn more about Workshare Professional 7.

How to Receive TechnoLawyer NewsWire
So many products, so little time. In each issue of TechnoLawyer NewsWire, you'll learn about five new products for the legal profession. Pressed for time? The "In One Sentence" section describes each product in one sentence, and the "Killer Feature" section describes each product's most compelling feature. The TechnoLawyer NewsWire newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | Privacy/Security | TL NewsWire

PC Screen Lock Policy; Reviews of Avast and MyFax; Document Naming and Scanning Tips

By Kathryn Hughes | Thursday, August 11, 2011

Today's issue of Answers to Questions contains these articles:

Cynthia Zook, Our Law Firm's PC Screen Lock Policy

Stephen C. Carpenter, Review: Avast For Antivirus Protection

Jon Lydell, How Our Law Firm Names Its Documents

James Becker, Review: MyFax

Mazyar Hedayat, Scanning Automation Tips For Law Firms

Don't miss this issue — or any future issues.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | Coming Attractions | Copiers/Scanners/Printers | Document Management | Email/Messaging/Telephony | Online/Cloud | Practice Management/Calendars | Privacy/Security | TL Answers

Dropbox Warning for Lawyers; Email Autofill Risks and Tips; Reviews of iBiz and Poynt; iPads in Law

By Kathryn Hughes | Friday, August 5, 2011

Today's issue of Fat Friday contains these articles:

Andrew Shear, Why Lawyers Should Not Use Dropbox For Cloud Storage

Christopher Pike, More Tips On Avoiding An Email Address Autofill Disaster

Ian Page-Echols, Review: IBiz For Automatically Capturing Your Time

Ed Detlie, Review: Poynt For Local Search And Reverse Lookups

Question Of The Week: More Tablet Reviews And Stories Please

Don't miss this issue — or any future issues.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Document Management | Email/Messaging/Telephony | Entertainment/Hobbies/Recreation | Fat Friday | Laptops/Smartphones/Tablets | Online/Cloud | Privacy/Security

BigLaw: What You Need to Keep Your Firm's Computers and Network Secure Plus a Review of Microsoft Forefront Endpoint Protection

By Matt Berg | Thursday, July 14, 2011

Originally published on May 31, 2011 in our free BigLaw newsletter. Instead of reading BigLaw here after the fact, sign up now to receive future issues in realtime.

I wish it were otherwise, but malware isn't going away. If your midsize or large law firm doesn't have a comprehensive and layered defense in place to prevent infections, you run the risk of your firm's data being exposed, the personal (and too often financial) information of your employees being compromised, your billers losing valuable time from the infection itself or its remediation, and the malware "cleanup crew" in your IT Department developing nervous twitches.

This issue of BigLaw first lays out the basics for those of you in management (you can stop there), and then delves into some of the nitty gritty details for those of you in the IT Department.

The Basics: What You Need to Keep Your Firm Secure

A sound defensive strategy for your firm should include all six of the following protections at an absolute minimum.

1. Hardware firewall protecting your LAN.

2. Web-filtering server/proxy/appliance for all internal Web browsing. For example, Websense or Microsoft Forefront.

3. Anti-spam (and anti-malware) hosted email services (which can also queue your mail in the event you have an ISP or mail server outage). For example, Postini or Barracuda Networks.

4. Anti-malware client on all of your PCs. For example, Microsoft Forefront Endpoint Protection (FEP), Symantec, Kaspersky, ESET, or Sunbelt.

5. A software firewall on all of your PCs. For example, Windows Firewall or ZoneAlarm.

6. User Access Control (or UAC) on Windows Vista and Windows 7 PCs. Learn it. It's your friend. Don't disable it.

Servers: 64-Bit Can Prevent a Performance Hit

Admittedly, some folks turn off UAC and the Windows Firewall because they "get in the way." I would humbly suggest that you can't afford to permit that. But what can get even stickier is whether you take it any further than these core defenses. The following four options are often skipped because of the CPU and I/O overhead they can introduce in the server and client environment respectively.

1. Anti-malware on Exchange.

2. Anti-malware on SharePoint (because of the high volume of user-originated content).

3. Anti-malware on other Windows Servers in your environment — especially file and Web servers.

4. An endpoint Web filtering/protection product on all of your PCs for safe-browsing off-LAN. For example, ZoneAlarm, or Websense's Data Security products.

I am not here to preach. Okay, well, I guess I am. As such, I strongly recommend reconsidering your decision not to have antivirus solutions in place on your most vulnerable server environments.

Once you make the jump to Exchange 2010, your 64-bit hardware should have more than enough juice to fulfill its own mission as well as carry a slight added burden of providing anti-virus scanning. If you absolutely refuse to install antivirus on your mailbox server(s), you can always install it on your edge transport server(s). Read some of Microsoft's own thoughts on the matter.

Clients: Microsoft's "Free" FEP v. The Competition

No matter the complexity or simplicity of your solutions and policies, the most critical (and vulnerable) component of your layered defense is ultimately where the rubber actually meets the road (or more accurately: the user meets the Internet) — the anti-malware client installed on your user PCs.

Why is the word "free" in quotes above? Well, if you want antivirus on your home PC, or if you have a home-based business, then Microsoft Security Essentials (same product as FEP minus the ability to centrally administer it via System Center Configuration Manager (SCCM) is a truly free anti-malware product. If you fall into either of those two "home" classifications, go for it.

But importantly for this newsletter's audience, FEP is included under the Core CAL license (I assume that, as a medium to large firm, you have a volume licensing agreement including at least the Microsoft Core CAL license). If you are an Enterprise License customer, you are licensed for nearly the entire Forefront Architecture (Exchange, SharePoint, Lync Server, Unified Access Gateway, Exchange Online, etc.) minus only the Threat Management Gateway, which you must license separately.

But does FEP work as well as Symantec, Kaspersky, ESET, or any of the other products out there? From our firm's anecdotal experience, yes!

We have not discerned any observable drop in our protection since shifting to FEP from Sunbelt's Vipre. And even if we (hypothetically — which is not a foregone conclusion) lost a tick in performance, we would have made up for it in the improved manageability of having the updates all feed through our Windows Server Updates Services (WSUS) server and all administration and reporting effected through SCCM. (If you are already using SCCM then you could have FEP deployed today, by the way. The SCCM deployment packages for FEP are included on the install media you can download from the Microsoft Volume Licensing Service Center.)

Anecdotally, we have encountered situations in which FEP found something that Vipre didn't, just as there were situations in which Vipre found something that Symantec didn't (back when we switched to Vipre) — and vice versa. But if you'd like more than anecdotal support for justifying the switch, I think you'll find that, performance-wise, while there are a handful of products out there with a better track record, FEP is better than most, and within easy striking distance of even the best.

All large firms today have volume license agreements in place with Microsoft. To do otherwise would be financially irresponsible when you consider the per-seat cost savings alone — never mind the additional training and support benefits that come with a volume licensing agreement.

So why not take advantage of what your firm already owns? Historically, the answer you might have given is "Because I can get a better product from …" (Symantec, Kaspersky, etc.). But Microsoft's new anti-malware product is, if not at the very top of the standings, at least a solid and legitimate player in the field. And the advantages of its tight integration with SCCM, WSUS, and your Windows-based PC's native Windows Update infrastructure, give it a true edge over the competition.

Written by Matthew Berg, Director of IT at Wolf, Greenfield & Sacks, P.C..

How to Receive BigLaw
Many large firms have good reputations for their work and bad reputations as places to work. Why? Answering this question requires digging up some dirt, but we do with the best of intentions. Published first via email newsletter and later here on our blog, BigLaw analyzes the business practices, marketing strategies, and technologies used by the country's biggest law firms in an effort to unearth best and worst practices. The BigLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: BiglawWorld | Desktop PCs/Servers | Networking/Operating Systems | Privacy/Security | Utilities

Where to Find Clients; Reviews of Plantronics Voyager Pro, Bank of America Payroll, LastPass; How to Use Three Monitors

By Kathryn Hughes | Friday, July 8, 2011

Today's issue of Fat Friday contains these articles:

Clark Stewart, How I Find New Clients for My One-Year Old Solo Practice

Keith Collins, Review: Plantronics Voyager Pro and Other Bluetooth Headsets

Thomas Yocis, Review: Bank of America Payroll Processing

Tom Raftery, How I Use Three Monitors (Two 22-Inch and One 20-Inch)

Brad Bayliff, Review: LastPass for Password Management

Don't miss this issue — or any future issues.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Coming Attractions | Email/Messaging/Telephony | Fat Friday | Gadgets/Shredders/Office Gear | Law Firm Marketing/Publications/Web Sites | Monitors | Privacy/Security | Utilities

iPad Myths Debunked; Reviews of Staples SPL-TXC22A Shredder, BlueAnt N15417 Speakerphone, Chrome; ScanSnap FUD Debunked

By Kathryn Hughes | Friday, June 24, 2011

Today's issue of Fat Friday contains these articles:

Fred Kruck, Review: Staples SPL-TXC22A Cross-Cut Shredder

Victoria Pitt, Review: BlueAnt N15417 Bluetooth Speakerphone for Car

Jonathan Jackel, Debunking iPad Criticisms; Dropbox Review

Tom Raftery, Review: Google Chrome

Edwin Bideau, About That Copy of Acrobat Bundled With Your ScanSnap Scanner

Don't miss this issue — or any future issues.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | Coming Attractions | Copiers/Scanners/Printers | Email/Messaging/Telephony | Fat Friday | Gadgets/Shredders/Office Gear | Laptops/Smartphones/Tablets | Privacy/Security
 
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