Today's issue of TechnoLawyer NewsWire covers an online application for managing your firm's relationships with car services, technology that enables your firm to pursue new business and lateral hires even when ethical conflicts arise (see article below), and a new wireless keyboard and mouse. Don't miss the next issue.
Good Walls Make Happy Clients
By Neil J. Squillante
Raise your hand if this scenario occurs at your firm. A large public company wants to hire your firm. To ensure that no conflicts exist, everyone at the firm has to fill out a questionnaire about that company — stock holdings, previous employment, etc. If a conflict arises, you have to figure out a way to reassure the company that you can still handle the matter and safeguard confidential work product from the tainted few.
The problem is that every employee can access your document management system, including contract lawyers. You don't have real safeguards, just an ad hoc honor system. Sorry, but that won't cut it nowadays in these highly regulated times. Sarbanes-Oxley anyone?
Enter IntApp's Wall Builder 3.2, a Web-based application that enables you create ethical walls to isolate certain people from certain information, enabling your firm to take on new cases and even pursue lateral hires.
Wall Builder's wizard-driven interface enables you to construct and configure these walls. It also creates an audit trail so that you can prove (if necessary) that so and so never had access to such and such.
Wall Builder integrates with Interwoven and Open Text/Hummingbird so that you can restrict access to documents. It similarly integrates with other applications with sensitive data such as accounting, billing, CRM, records, search, portals, etc.
Wall Builder doesn't just do what you tell it to do. It also "learns" in a manner of speaking. For example, if you handle matters for two adverse clients and you work on a document for one of these clients, Wall Builder will prevent you from accessing the other client's files.
As you might imagine, Wall Builder has layers of security, enabling your firm to delegate wall creation to certain members of your staff with oversight by more senior management. Wall Builder can scale to accommodate up to 150,000 client records and 700,000 matter records. If you need more coverage than that, God bless you. Learn more about Wall Builder 3.2.
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