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BigLaw: Managing Your Online Reputation: Five Tips for Paranoid Associates

By Marin Feldman | Tuesday, December 22, 2009

Originally published on December 14, 2009 in our free BigLaw newsletter.

With all the advice out there about online social media — Refine Your Use of LinkedIn, Have LinkedIn Groups Lost Their Appeal?, The Value of Twitter, What About the Twitter Naysayers? — to name just a few recent articles, it's hard to know which to follow. To complicate matters, most large law firms have not yet adopted social media policies. That leaves proper use of social networking within the discretion of associates.

Having work-inappropriate content in your profiles — or in the Google search results for your name — can cause embarrassment or worse at work. And for unemployed law school graduates and former associates, an unsavory online footprint can inhibit job prospects. You may not think so, but BigLaw is watching. The tips below can help associates and would-be associates draw the online shades.

1. Monitor All Your Social Media Accounts

In your zest to put up a new profile, don't forget to make it private. Keep whatever profile information visible to others in Google searches conservative. Avoid featuring alcohol, suggestive clothing, or guns in your primary picture and review your "fan of" settings with a critical eye.

Also, remember to link all your profiles to email addresses that you check regularly so you can monitor information posted by others to your account (such as tagged photos, @username replies or comments).

If you use Facebook, take note. Two weeks ago, the world's largest social network made it easy to publicly disclose formerly private information. Carefully review the new privacy settings in your account.

2. Keep Your Friends Close and Your Co-Workers Further

Don't add partners or counsel as friends on Facebook or Twitter unless you intend to keep your profiles G-rated and business only. You should also think twice before adding co-workers who may not have your best interests at heart as friends or giving them full access to your profiles.

If you've already added colleagues that you wish you hadn't, put them on limited profile view settings retrospectively or even block or de-friend them. Most people have so many friends that when the "lose" a friend online, they can't easily determine the offender's identity.

3. If Your Firm Has a Group on Facebook, Don't Join It

Both officially sanctioned and rogue law firm Facebook groups are monitored by human resources and media relations. Your mere presence in the group alerts co-workers and the powers that be to your Facebook profile and reminds them of your greater online activity.

4. Think Twice Before Posting Under Your Real Name

Many associates have interests outside of law that they hope to keep invisible to partners and clients. Unfortunately, Google can't create multiple search results for your name. Once you publish an article on bird-watching, your colleagues may soon know about your avian hobby. So before you publish anything, decide whether you care if firm colleagues discover it. If yes, consider using a unifying pseudonym for your outside interests. That way you can build a separate trail (and a resume) for your "alter ego" without tampering with your name's Google search results.

5. Manage Negative Search Results

Unfortunately, you can't delete negative Google results for your name query (short of asking the webmasters of the offending sites to remove your personal information). However, profiles registered under your name on Facebook, Twitter, LinkedIn and other high ranking Google sites can help bury negative results that originate from lower ranked sites.

Creating a Google Profile can further help you combat negative information with positive information that you add, but it won't drive down negative results because it appears on the bottom of search pages.

How to Receive BigLaw
Many large firms have good reputations for their work and bad reputations as places to work. Why? Published first via email newsletter and later here on our blog, BigLaw goes deep undercover inside some of the country's biggest law firms. But we don't just dish up the dirt. We also mine it for best and worst practices and other nuggets of knowledge. The BigLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: BiglawWorld | Law Firm Marketing/Publications/Web Sites | Law Office Management | Online/Cloud
 
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